Free Delivery on orders over Rs 4,000. Don’t miss discount.

FAQs

FAQs

Awkwardness gives me great comfort. I’ve never been cool, but I’ve felt cool. I’ve been in the cool place, but I wasn’t really cool – I was trying to pass for hip or cool.

A girl should be two things: classy and fabulous. I am convinced that there can be luxury in simplicity. I wanted to dress the woman who lives and works, not the woman in a painting. It’s hard to balance everything. It’s always challenging. My relationships with producers or photographers – these are relationships that took years. I can’t get sucked into that celebrity thing, because I think it’s just crass. My aim is to make the poor look rich.

1. What types of fabrics do you sell?

We specialize in premium lawn fabrics and stitched/unstitched outfits. Our collections are carefully designed to provide comfort, quality, and style for every season.

2. How can I place an order?

Simply browse our website, add your favorite items to the cart, and proceed to checkout. You can pay through Cash on Delivery (COD) or online payment (where available).

3. Do you offer Cash on Delivery (COD)?

Yes, we provide Cash on Delivery service across Pakistan. You can pay the courier at your doorstep when your parcel arrives.

4. How long does delivery take?
  • Standard Delivery: 3 to 5 working days within Pakistan.

  • Express Delivery (in selected cities): 1 to 2 working days.
    Delivery times may vary depending on your location.

5. What are the delivery charges?

Delivery charges depend on your city and the weight of your order. Shipping cost will be displayed at checkout before you confirm your purchase. We sometimes offer Free Delivery on orders above PKR [insert amount].

6. Can I track my order?

Yes. Once your order is dispatched, we’ll send you a tracking number via SMS or email so you can monitor your parcel’s journey.

7. Do you offer international shipping?

Currently, we deliver only within Pakistan. For special requests regarding international orders, please contact our customer service team at contect@tamseenpret.com.pk

9. What should I do if I receive a damaged or wrong product?

If you receive a faulty, damaged, or incorrect item, please contact us within 14 days with your order number and product details. We’ll arrange for a replacement or refund.

10. Do you offer stitched outfits or only fabrics?

We provide both stitched and unstitched collections. Product details are clearly mentioned on each product page to avoid confusion.

11. How can I contact customer support?

Accord

You can reach us via:

  • Email: contect@tamseenpret.com.pk

  • Phone: 0324 6200917

  • Social Media: Instagram/https://www.instagram.com/tamseenpret/ Facebook page link https://www.facebook.com/tamseenpret7

Our customer support team is available from 10:00 AM to 8:00 PM (Mon–Sat) to assist you.

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